"Give me six hours to chop down a tree and I will spend the first four sharpening the axe."—Abraham Lincoln

About Us

Genoa Ingram has enjoyed over 30 years in all facets of the legislative process and association management. She served nearly 17 years as Vice President of Government Relations with the Oregon Association of Realtors® where she achieved numerous legislative victories in the areas of land use, property rights, property taxation, and license law. While there, she earned respect from other interest groups for her tough but fair negotiating skills. While with the Realtors®, Genoa implemented a grassroots political action network for the purpose of lobbying legislators at the local level by their Realtor® constituents. She hired, trained, supervised and evaluated additional lobbyists and support staff and oversaw an annual Legislative Advocacy budget in excess of $430,000.
In 2007, Genoa established Court Street Consulting, LLC, with a focus on association management. In her capacity as President of Court Street, she assists client associations with strategic planning, management oversight, board elections, annual reports, and writing/implementing policies, bylaws, and governing documents.
Additionally, over a 17-year period as chief lobbyist for the Oregon Association of Realtors®, Genoa passed legislation relating to property rights, land use and property tax, too numerous to mention.

Jessica Carpenter, Director of Operations/Executive Director

Jessica Carpenter began her career in the hospitality industry, spending 16 years at two local full service hotels, both in Salem & Keizer, Oregon prior to her start with Court Street in 2012. She found a passion for providing exceptional customer service and organizing a variety of events and day to day operations of a large business that operates 365 days per year. Jessica began her career on the front lines of the hotel as a front desk agent and worked her way throughout every department within the hotel including seven years as Director of Sales & Catering and two years as Assistant General Manager. Jessica has been with Court Street Consulting for five years and serves as Executive Director for the Oregon Manufactured Housing Association and the Oregon Speech-Language and Hearing Association as well as support staff for all other clients in areas of bookkeeping, maintaining websites, social media, conference planning, and the day to day operations of the office for all clients. Jessica served two years on the Travel Salem Board, participates in her Neighborhood Watch Program, and volunteers her time both at Salem Alliance Church and as the treasurer for Boy Scout Salem Troop Twenty.

Laureal Williams, LOSAP Administrator

Laureal has 30 years of experience in the business arts.  As a graduate of Oregon State University, the first 11 years of her career were spent teaching in both the public and private sectors.  She has developed and presented curriculum for courses such as bookkeeping, keyboarding, electronic spreadsheets, business writing, and project management.  From education, Laureal moved on to providing administrative support and association membership services for an association management firm located in the Portland metro area.  Since 2007, she has provided bookkeeping services, project systems development and support, and quality control for a small Oregon-based firm specializing in consulting services for emergency service providers in North America.  Laureal currently assists with the LOSAP (Length of Service Award Program) as administered by the Oregon Fire District Directors Association. 

Lisa Van, Marketing and Communications Director

Lisa comes to Court Street Consulting with a rich and diverse work history.  She produced her first newsletter more than twenty-five years ago while working for Willamette Industries, Inc., where she worked in the logging department and was simultaneously cross trained on four administrative positions in the sawmill and plywood offices. Later, while living and working on the family alfalfa farm, she was employed by the USPS, worked as a groundskeeper, and became a fletcher for a local archery shop. She also volunteered for the local fire protection association.  Upon returning to the Willamette Valley, Lisa worked for Special Districts Association of Oregon. During her decade there, she created marketing materials, organized and facilitated trainings and conferences, provided technical support to web users, updated the website and intranet content, and helped maintain the membership database. She was also the executive assistant for Oregon People’s Utility Districts Association and provided administrative support to Special Districts Insurance Services, Oregon Public Ports Association, and Property and Casualty Coverage for Education. “It’s a joy to work with my colleagues who consistently strive to provide the highest level of service and care to clients as well as to each other.”

Susana Garcia, Office Manager & Administrative Staff

Susana is the newest addition to Court Street Consulting and serves as the Office Manager for the Oregon Manufactured Housing Association office. She provides support for day to day operations of the office, including bookkeeping, PAC accounting and ORESTAR tracking, website management, social media management and event planning including annual meetings and golf tournaments. Susana has over 10 years of experience in both the Customer Service and Technology industry, working with companies like Adobe, Yahoo and Global Payments. She has worked closely with non-profits to ensure that their fundraising events go smoothly by providing onsite and day of support and training. Most recently she assisted prospective and continuing students of low-income, first generation and second language learners at Chemeketa Community College with information on how to pursue higher education. Susana is currently a student at Western Oregon University, pursuing a Bachelor’s degree in Business with an Accounting focus and a minor in Entrepreneurship.