About Us

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Genoa Ingram

President

Genoa Ingram has enjoyed over 30 years in all facets of the legislative process and association management. She served nearly 17 years as Vice President of Government Relations with the Oregon Association of Realtors® where she achieved numerous legislative victories in the areas of land use, property rights, property taxation, and license law. While there, she earned respect from other interest groups for her tough but fair negotiating skills. While with the Realtors®, Genoa implemented a grassroots political action network for the purpose of lobbying legislators at the local level by their Realtor® constituents. She hired, trained, supervised, and evaluated additional lobbyists and support staff and oversaw an annual Legislative Advocacy budget in excess of $430,000.

In 2007, Genoa established Court Street Consulting, LLC, with a focus on association management. In her capacity as President of Court Street, she assists client associations with strategic planning, management oversight, board elections, annual reports, and writing/implementing policies, bylaws, and governing documents.


Mandy Grauerholz

Client Relations Coordinator

Mandy grew up in a rural town in northern Colorado. She moved to Oregon to attend Western Oregon University; in 2020 she obtained her B.A in American Sign Language Studies.

Since moving to Oregon, she found a passion for wine when she started working at a local winery/tasting room. There, she managed hiring processes, maintained relationships with vendors, and participated in event planning.

Currently, Mandy provides administrative services for multiple clients and enjoys helping with event planning and bookkeeping.


Olivia Holloway

Development, Communications, and Marketing Specialist

Olivia graduated from George Fox University with a Bachelor of Science degree in Elementary Education. In college, she worked as a resident assistant for three years, during which she honed her skills in problem solving and time management. After graduating college, she taught fifth grade for three years in Salem Keizer Public Schools. During her time in education, Olivia gathered a variety of transferrable skills, such as managing projects independently, collaborating with colleagues, and developing detailed structures. She moved from education into more organizational work, finding that she has a great passion for improving upon systems and helping operations work efficiently. Olivia currently assists with marketing, communications, and administrative duties.


Denise Biggs

Development, Communications, and Marketing Specialist


Laureal Williams

LOSAP Administrator/Bookkeeper

Laureal has 30 years of experience in the business arts. As a graduate of Oregon State University, the first 11 years of her career were spent teaching in both the public and private sectors. She has developed and presented curriculum for courses such as bookkeeping, keyboarding, electronic spreadsheets, business writing, and project management. From education, Laureal moved on to providing administrative support and association membership services for an association management firm located in the Portland metro area. Since 2007, she has provided bookkeeping services, project systems development and support, and quality control for a small Oregon-based firm specializing in consulting services for emergency service providers in North America. Laureal currently assists with the LOSAP (Length of Service Award Program) as administered by the Oregon Fire District Directors Association.